Refunds, Transfers and Cancellations

1. The Recreation Department encourages registrants to carefully plan their schedule before registering. No refunds will be issued if cancellation is received four business days or less before the class is scheduled to start.

2. If you must cancel from a class, call 303-384-8100 five business days before the class starts. Choose from these options:

  • transfer to another class
  • leave money on household account
  • receive a refund

3. A $5 service charge is assessed on all refunds, excluding:
    Illness excused by a doctor stating the specific reason the person is unable to participate, received no later than 2 weeks after the start date of the class.
  1. Class cancellations by the Recreation Department.

4. Refunds take 3-4 weeks to process.

Recommended browsers are IE 9+ or a current version of Chrome, Firefox or Safari.